TERMS OF SERVICE

1. ACCEPTANCE OF TERMS

Welcome to GOLAGO DOLADO. By accessing or using our services, including professional web design, digital interface development, UI/UX design, prototyping, technical support, redesign, and optimization services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

2. DEFINITIONS

• "Company," "we," "us," "our" refers to GOLAGO DOLADO
• "Client," "you," "your" refers to the individual or entity using our services
• "Services" refers to all web design, development, UI/UX design, prototyping, technical support, and related services provided by GOLAGO DOLADO
• "Deliverables" refers to the final products, designs, code, or materials provided as part of our services
• "Agreement" refers to these Terms of Service and any additional contracts or proposals

3. SERVICES DESCRIPTION

GOLAGO DOLADO provides the following services:

• Professional web design and digital interface development
• High-tech visual solutions for business scaling
• Strategic UI/UX design and prototyping
• Technical support, maintenance, and optimization
• Website redesign and enhancement
• Custom digital product development

Specific project details, timelines, and deliverables will be outlined in individual project proposals or contracts.

4. CLIENT RESPONSIBILITIES

4.1 Information and Materials

You agree to:

• Provide accurate, complete, and timely information necessary for project completion
• Supply all required content, images, logos, and materials in appropriate formats
• Respond to our requests and communications in a timely manner
• Designate a primary point of contact for the project

4.2 Feedback and Approvals

You agree to:

• Review deliverables within the specified timeframe
• Provide clear, consolidated feedback
• Approve milestones and final deliverables in writing
• Understand that delays in feedback may impact project timelines

4.3 Third-Party Services

You are responsible for:

• Obtaining and maintaining necessary third-party services (hosting, domains, licenses)
• Ensuring you have rights to all materials provided to us
• Compliance with third-party terms of service

5. PROJECT PROCESS

5.1 Proposals and Contracts

• All projects begin with a detailed proposal or contract
• Proposals are valid for 30 days unless otherwise stated
• Work begins only after contract signing and initial payment

5.2 Timeline and Milestones

• Project timelines are estimates and may be adjusted based on project complexity
• Timelines depend on timely client feedback and material provision
• We will notify you of any significant delays

5.3 Revisions

• Revision rounds are specified in the project proposal
• Additional revisions beyond the agreed scope may incur extra charges
• Major scope changes require a new proposal and additional fees

6. PAYMENT TERMS

6.1 Pricing and Invoicing

• All prices are in USD unless otherwise specified
• Prices are outlined in individual project proposals
• Invoices are sent according to the payment schedule in the contract

6.2 Payment Schedule

Typical payment structure:

• 50% deposit upon contract signing
• 50% upon project completion and before final delivery
• Custom payment schedules may be arranged for larger projects

6.3 Payment Methods

We accept:

• Credit/debit cards
• Bank transfers
• PayPal
• Other methods as agreed upon

6.4 Late Payments

• Payments are due within 7 days of invoice date unless otherwise specified
• Late payments may incur a fee of 1.5% per month
• We reserve the right to suspend work on overdue accounts
• Continued non-payment may result in project cancellation

6.5 Refunds

• Deposits are non-refundable once work has commenced
• Refunds for completed work are not provided
• Refund requests will be evaluated on a case-by-case basis

7. INTELLECTUAL PROPERTY RIGHTS

7.1 Client-Provided Materials

• You retain all rights to materials you provide to us
• You grant us a license to use these materials for your project
• You warrant that you have the right to use all provided materials

7.2 Final Deliverables

• Upon full payment, you receive ownership of the final deliverables
• This includes custom designs, code, and materials created specifically for you
• Rights transfer only applies to the final approved version

7.3 Our Retained Rights

We retain rights to:

• Preliminary designs and concepts not included in final deliverables
• Our proprietary tools, frameworks, and methodologies
• Pre-existing materials and stock resources
• Use the project in our portfolio and marketing materials (unless otherwise agreed)

7.4 Third-Party Components

• Third-party components (plugins, fonts, stock images) remain property of their respective owners
• You are responsible for obtaining necessary licenses for third-party components
• We can assist in identifying licensing requirements

8. CONFIDENTIALITY

8.1 Confidential Information

Both parties agree to:

• Keep confidential information private and secure
• Use confidential information only for the project purpose
• Not disclose confidential information to third parties without consent

8.2 Exceptions

Confidentiality obligations do not apply to information that:

• Is publicly available
• Was known prior to disclosure
• Is independently developed
• Must be disclosed by law

9. WARRANTIES AND DISCLAIMERS

9.1 Our Warranties

We warrant that:

• Services will be performed with professional skill and care
• Deliverables will substantially conform to approved specifications
• We have the right to provide the services

9.2 Client Warranties

You warrant that:

• You have authority to enter into this agreement
• All materials provided do not infringe third-party rights
• Information provided is accurate and complete

9.3 Disclaimer

10. LIMITATION OF LIABILITY

10.1 Liability Cap

Our total liability for any claims arising from our services shall not exceed the total amount paid by you for the specific project giving rise to the claim.

10.2 Excluded Damages

10.3 Exceptions

These limitations do not apply to:

• Gross negligence or willful misconduct
• Violations of intellectual property rights
• Matters that cannot be limited by law

11. WEBSITE MAINTENANCE AND SUPPORT

11.1 Warranty Period

• We provide a 30-day warranty period after project completion
• During this period, we will fix bugs and errors at no additional cost
• Warranty covers only issues present in the original deliverables

11.2 Ongoing Support

• Ongoing maintenance and support are available under separate agreements
• Support services may include updates, backups, security monitoring, and troubleshooting
• Support terms and pricing are outlined in maintenance contracts

11.3 Third-Party Updates

• We are not responsible for issues caused by third-party updates (plugins, themes, platforms)
• Compatibility updates may be provided under maintenance agreements

12. TERMINATION

12.1 Termination by Client

You may terminate the project by:

• Providing written notice
• Paying for all work completed to date
• Understanding that deposits are non-refundable

12.2 Termination by Us

We may terminate the agreement if:

• You fail to make payments
• You breach these Terms
• You fail to provide necessary materials or feedback for 30+ days
• Continuing the project is not feasible

12.3 Effect of Termination

Upon termination:

• You must pay for all work completed
• We will deliver work completed to date (upon payment)
• Confidentiality obligations continue
• No refunds for work already performed

13. INDEMNIFICATION

You agree to indemnify and hold harmless GOLAGO DOLADO from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your use of the deliverables
• Your breach of these Terms
• Infringement claims related to materials you provided
• Your violation of any laws or third-party rights

14. FORCE MAJEURE

We are not liable for delays or failures in performance resulting from circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, labor disputes, government actions, or technical failures.

15. DISPUTE RESOLUTION

15.1 Governing Law

These Terms are governed by the laws of the State of Colorado, United States, without regard to conflict of law principles.

15.2 Negotiation

Parties agree to first attempt to resolve disputes through good-faith negotiation.

15.3 Arbitration

If negotiation fails, disputes shall be resolved through binding arbitration in Denver, Colorado, in accordance with the American Arbitration Association rules.

15.4 Exceptions

Either party may seek injunctive relief in court for intellectual property violations or confidentiality breaches.

16. GENERAL PROVISIONS

16.1 Entire Agreement

These Terms, together with any project proposals or contracts, constitute the entire agreement between the parties.

16.2 Amendments

We may update these Terms at any time. Material changes will be communicated to active clients. Continued use of services constitutes acceptance of updated Terms.

16.3 Severability

If any provision is found unenforceable, the remaining provisions remain in full effect.

16.4 Waiver

Failure to enforce any provision does not constitute a waiver of that provision.

16.5 Assignment

You may not assign this agreement without our written consent. We may assign this agreement to affiliates or successors.

16.6 Independent Contractors

The parties are independent contractors. Nothing creates a partnership, joint venture, or employment relationship.

16.7 Notices

All notices must be in writing and sent to the contact information provided below.